Have sent emails to them weeks ago and they replied "will open 1st May " so sent another asking about particular parts well after that date.....still no answer. Are they closed due to Covid still.....anybody ?
No they are open, I ordered parts two weeks ago and got them in 2 days. Might not be anyone manning the emails though I suppose.
The site was down for maintenance yesterday but is back up and running today. https://www.renaultpartsdirect.co.uk/
I am in OZ so a bit hard to phone when an email is suffice. 3 emails now and completely ignored. K-tec are spot on with their service however RPD leave a little to be desired..
I think given the current situation you need to cut them some slack. I think RPD are a subdivision of a Renault Main Dealer. Which will be closed at the moment. Under normal circumstances always been happy with service.
I agree with you Ian. I first emailed them 3 weeks ago..... a 2 minute email in 3 weeks duration would be decent. I have ordered the parts through K-tec now.....cheers all and keep safe !
