Racingflex

Discussion in 'Dealer and Specialists Feedback' started by papps, Oct 20, 2015.

  1. I hate to do this - but its a duty to other RS members to let you know of my experience with Racingflex - through their FB.

    I ordered and paid (paypal professionally generated payment request receieved) on the 27th of August.

    The vendor didn't know what size of one of the engine mounts I had in my car which caused a delay which I wasn't really that happy about, but hey ho (personally expect a vendor to know what I need when I give the exact year and make of car).

    I received a message on the 30th September to let me know my parcel had been sent.....

    Nothing arrived, so last Wednesday (14/10/15) I kindly messaged again for tracking information...I was told he was on holiday and to message him in a week if it hadn't arrived.....anyway - it arrived today, with the date stamp on 15/10/15 on it - I shouldn't of been told it had been sent on the 30th of Sept, or lied to in this enquiry also

    The stuff is packaged well and looks decent enough - but I was taken for a ride and feel I have to let the community know about it so others are aware.


    I'm all for people starting businesses and I did take a risk with trying a new vendor and tried to give him every benefit of the doubt but I was systematically lied and misled on a couple of occasions, when I was clearly told on the 27th of August when I paid I would have my goods within 5-7 days.

    Over and out.
     
  2. Experiences good and bad are always worth writing. Shame you were messed about
     
  3. Same for me, I was told it was posted 2 weeks before I got it, date stamp was 2 days before, I had to threaten them I was going to shame them on FB, arrived 2 days later, lovely quality, shit service
     
  4. Shame hearing this, if your product is good why let it down with a shitty service.
     
  5. Looks like this is happening elsewhere too :worried:
     
  6. And the parts don't even fit. Had to have the gearbox inserts drilled out. I'm asking for my money back. Fucked off is an understatement now.......
     
  7. Not good
     

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