265 Ipod Album Artwork not showing (R.Link)

Hi all, I received a new ipod nano (7th gen) from Miss Clam for Xmas (which was a pleasant and unexpected surprise ). I transferred my music across from my older (6th gen Nano) and plugged it in as normal via USB.

Problem is the album artwork is not displaying on the r.link monitor, but if I am playing a song and simply unplug the USB and plug it back in then it comes up. If I switch albums I just get a blank space, but again, pulling the USB in and out makes it appear every single time. Obviously I can't do this all the time, anyone else got this issue or a solution? (I have checked in the settings and all the relevant tick boxes for artwork to display are ticked, and have been unticked and re-ticked just in case.

Cheers all

 

Sorry Xanda, I have no clue when in comes to computery musicy stuff, but the new Ipod works fine on my other half's aftermarket Pioneer sat nav system - plays fine and artwork is displayed.

What update are we talking about here - is it a newly released R.link update? I updated via SD when I bought the car mid October, has there been another one since then?

Cheers

 

Well I've put the SD card in the laptop and logged into the R Link store and everything is up to date. Put it back in and it's still doing the same thing - not displaying the album artwork until you unplug & plug back in the ipod USB every time. Looks like it's going to have to be returned to the shop which is a shame as it was a very thoughtful present (my current ipod nano works fine with the R Link but the screen is broken. Music still works fine, but screen is blank).

Unless anyone has any bright ideas?