Sorry to hear this.. i have ALWAYS found the Lifestyle Group great. have a chat with the Sevice manager, they'll get it sorted out.
I am trying to get it sorted but they have now also broken some of trim under the bonnet and the wash bottle still leaks despite them fitting a new one. Sounds like you have been lucky. I am going to try Renault Sport garage at Coulsdon (Croydon) for a service and MOT next week. John
Try Lifestyle in Horley (nr Gatwick) I have not heard good things about the service at Renault Croydon (Coulsdon)
I tend to fear for my cars in main dealers unless I really know them, If I don't I make a point of asking them to take care. I sold an R26 to a Renault Tech Expert at a big group branch and in conversation he said "We never see R26.R, the owners would never bring them to us" Which is an indictment on the whole industry, that an enthusiast would only trust an enthusiast garage. I've used Lifestyle Renault in Brighton and Tunbridge Wells and both were fine. Although alarm bells always ring when I can hardly find a space in the car park.
