im having an issue with my USB! That's generally how I like to play my music through USB, it plays it fine but yesterday I added a few more folders to the USB drive in the same format as the ones it already plays and they are not there! Checked the USB and they are definitely on there, anyone know why the car isn't picking up the new folders?
The software is very temperamental. Tried removing and re-installing the USB drive? Also, you haven't got the folders nested too deeply have you? I don't think it does too well with a lot of folders either. Maybe just dump the files into the root and see if it can then see them.
Thanks for reply, By reinstalling do you mean simply unplugging it and putting it back in!? There are only 8 folders on there! It's strange I had the Renault tunepoint in my past renaults and never had a problem with them!
Yeah, just pull it out, turn off the stereo, turn back on, let it re-boot then plug back in. Have you update the software through the R-Link Toolbox?
Tried that, I've just taken some folders off, they have now gone but the new ones still are not there Rlink toolbox? Sorry don't know what that is! I got no instructions for the audio system with the car...
Before trying to update the car, are you sure the format of the new music is the same? What format are they in? Okay, so one way or another you can update the software on the car. Don't worry that if this goes wrong the car won't work, it only affects the functions on the center screen (nav, audio & RS Monitor) If you have a SD card slot with a Renault card in there, you need to take it out plug it into a PC after downloading the software. If you don't have an SD card, you need to navigate through the menus on the screen to the update page and follow the instructions on there which will necessitate using your USB drive I would think. Before we can proceed, we need to know which of the two options above you have.
Okay, stolen from another place but: STEP 1:- Go to gb.rlinkstore.com and sowdload Rlinktoolbox (I presume you're in the UK?) STEP 2:- If you haven't yet registered for an account then do this by selecting register (obviously lol). You will need to enter your usual bits of info, plus your car VIN (for those who don't know, this can be found on your logbook or in the bottom right corner of your windscreen), and your R Link serial number. (I found this by going into the R Link in car, go to settings, then onto status and version information. Then clicking on TomTom version info). And you also have to choose a name for your car lol. Register and then validate your email address. STEP 3:- When you log in to the R Link store on your PC, you should be greeted with a message saying something along the lines of "your car name" updates available. STEP 4:- Click on update. A new page should appear saying that you need to download the R Link Toolbox. Download it. STEP 5:- Take the memory card out of your car (don't just pull it out though. Go into settings and go to remove SD card). Insert into your PC. The R Link toolbox window should pop up and eventually state that it is installing updates. DONT REMOVE THE CARD UNTIL EVERYTHING HAS FINISHED INSTALLING! IT MAY ALSO MAKE A BACKUP COPY OF YOUR SD CARD! (MINE DID) STEP 6:- When installation has finished remove card and insert back into your car. IMPORTANT TURN YOUR ENGINE ON SO THE R LINK DOESN'T SWITCH ITSELF OFF DURING THE UPDATE!! Let it do its thing and then you should be all up to date!
