Midlands Car Care

Discussion in 'Dealer and Specialists Feedback' started by MJ57, Feb 2, 2015.

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  1. I wouldn't recommend these clowns to any one!

    Back in December i dropped off my callipers to be painted black. Fast forward to now. Still haven't received them after multiple excuses. Lost keys to the unit etc etc. They have been sent etc etc.

    Went down on friday and they hadn't got them in the unit. Promised they would be sent out on Saturday yet i still haven't received them. To me they have stolen my property and i will be taking it further!
     
  2. shocked at that

    I follow them on facebook and they seem a decent set up

    will bare this in mind
     
  3. Sound just like another company I know
     
  4. Yea thats why i took mine there as all the work they had done looked top notch. Majorly pissed off as its now getting in the way of the rebuild on my megane!
     
  5. They have now stopped me from tagging them on Facebook and all my comments get marked as spam
     
  6. Russ Aston... Yeah, I know loads of people with a vendetta against him lol.
     
  7. Liquidf1

    Liquidf1 Forum Trader

    Sorry to hear this Dan, how annoying as this is something that should of been clear for your rebuild which has been quicker than them painting calipers!

    Alot of places like this though and it's so easy for them to just block people etc from making comments.
     
  8. -Jamie-

    -Jamie- RSM Moderator

    Not the first and probably won't be the last bad stuff i hear about them.

    Shame really as some of the stuff he has put out has been very good.
     
  9. Well Money Claim Online has just been submitted. Cost's me 35 but least its in the courts hands to sort it out! On the plus side brand new callipers are only 180 each!
     
  10. -Jamie-

    -Jamie- RSM Moderator

    I would be posting this on as many forums as possibly TBH. Especially on Detailing World.
     
  11. I used to be his best mate, until he f*cked everyone over.
     
  12. Its just bizarre how he is making all this money yet he is messing people around!
     

  13. Whats the the story there? I've only heard good things about Russ.
     
  14. I'm not going into story telling on here, but he's definitely someone I wouldn't trust.
     
  15. caymanr26

    caymanr26 Events Liason

    thats shit - i remember Russ from years ago - used to have a Megane too - cant believe he has turned out to be a knob, Ive read a few bad things recently about their service - seen plenty of pics of them polishing cars but cant see them lasting long while poor reports like this keep cropping up
     
  16. The person who works for him has a blue Megane with black rs 19's and r spoiler.
     
  17. And some nice shiny new calipers too.


    Fucking wrong on so many levels.
     
  18. I was planning on taking my wheels here to get refurbished. Having second thoughts now.
     
  19. I would never recommend them to anyone. Contact is non existent
     
  20. Hes been fine both times with me.
     
  21. I now know of 2 other people he is pissed off. One with damage to a car he was cleaning.
     
  22. What damage?
     
  23. Was a dented roof.
     
  24. 2nd posting on detailing world ... he has a big following on there and i bet he will reply fast
     
  25. He hasn't been online on there for like 6months!
     
  26. I had my car detailed when he was in the old unit and he let he's mate polish my car and he dented my roof and the correction wasn't the best and was covered in polish dust which he didn't wash off after the polishing.
     
  27. I know another set of WANKERS like that Dan
     
  28. have u paid for the work to be done on the calipers?
     
  29. Payment was on completion of the job. I offered to pay when i dropped them off but they didn't want to take payment until i was happy with the job done. I have told them every time i spoke to them send me details on how to pay and its been avoided.
     
  30. you might want to speak to him as that is the reason he is giving people
     
  31. What a fucking prick! I have offered to pay on numerous occasions! He hasn't sent me any details on how to pay! I was even at his unit on Friday and nothing was said and they hadn't got my callipers there! He hasn't sent me any pictures of them either!?
     
  32. dont know mate....
     
  33. Well you must be quite close to him to know that anyway! Even in a message i sent via Facebook i asked for Paypal details but never received them.



    • Dan LewisHi Russ, you open today? Was hoping to drop some calipers off for a paint.









      [*=center]27 December 2014
    • [​IMG]
      [​IMG]27/12/2014 21:40


      Dan LewisWhen should my calipers be ready?










      [*=center]6 January
    • [​IMG]
      06/01/2015 21:10


      Midlands Car CareHi Dan
      I am really sorry for the delayed response - we have been off mostly sick over Xmas I'm afraid so we're a little behind.
      I have a new shot blasting machine arriving tomorrow. Your calipers were in a bit of a state and despite best efforts by hand I think we should shot blast them to get all of the corrosion and muck off them and go from there. Would that be okay please? We have the paint and red decals ready, but really need the cast as clean as possible before painting.
      Thanks,Russ.









    • [​IMG]
      [​IMG]06/01/2015 22:21


      Dan LewisYes that's no problem. I'm in Switzerland now for a bit for work. If they are available at the weekend I'll be at the autosport show so could maybe pick them up if not and you'll take it I'll pay by card/PayPal gift and have to get them sent via post.










      [*=center]23 January
    • [​IMG]
      [​IMG]23/01/2015 09:10


      Dan LewisYou around today? I'd like to pick up my calipers










      [*=center]Tuesday
    • [​IMG]
      27/01/2015 18:52


      Midlands Car CareHi Dan,
      Sorry for the delayed responses, we will get these out to you tomorrow and get some pictures over etc to ensure you're happy with them. They were in our other storage unit which I lost the key for for a couple of days, but we should access again tonight shortly.
      I'll get the pics over ASAP for you.
      Thanks,Russ.






     
  34. Will he not speak to you on the phone Dan
     
  35. They never answer the phone. It always goes to voicemail. Ive left 2 voice mails today and I've had nothing back.
     
  36. Feel your pain mate , I've found a way to sort out my own little problem we spoke about the other day, not getting stressed with those dick heads anymore mate
     
  37. Well good news! Its getting sorted out in a moment once Russ calls me back! Happy days!
     
  38. Hope it gets sorted chap.
     
  39. Russ is very active on RSUK closed facebook group, might be worth a try on there?
    www.RSUK.Club
     
  40. All sorted just spoke to Russ and they are being sent out tomorrow. :blush:
     

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